Privacy Center
Plans that are currently available effective on or after January 1, 2018 are underwritten by Banner Health and Aetna Health Insurance Company.
Privacy
We value the trust you place in us. We take great care to protect your information.
Notice of Privacy Practices
How we may use and disclose personal health and financial information when administering a plan of benefits. The Notice of Privacy Practices also explains the legal rights individuals have under the Health Insurance Portability and Accountability Act (HIPAA).
Web & Mobile Privacy Statement
How we collect, manage and protect the information we collect on websites that contain a link to this Privacy Statement.
Text Terms of Use
How we may enroll you in text alerts, messages you may receive, and eligibility for our text alert service.
Security Highlights
Banner|Aetna takes information security seriously and we diligently safeguard your personal information. Here are some ways Banner|Aetna protects your information and steps you can take to help.
17 Steps For Securing Health Information
A list of steps we take to secure your health information.
Our Effort to Reduce the Use of SSNs
Our commitment to protecting the privacy of our members by moving away from the use of Social Security numbers whenever possible.
Safeguarding Data
How we protect the privacy and security of sensitive health and financial information. We encrypt all emails that contain member-specific health and financial information.
Medical Identity Theft
Steps that you can take to prevent medical identity theft.
Transforming health care, together
Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions.
Language services can be provided by calling the number on your member ID card. For additional language assistance: